# I don't recognize a charge on my card — what is it?

If you see a charge and do not recognize it right away, it may be connected to
your Futureproof subscription.

Futureproof charges may appear on your bank statement under a billing name
related to Futureproof. You can check this in your account.

Here’s how to verify the charge in your account:

 1. Log in to your Futureproof account.

 2. Click Manage subscription in the top-right corner of the page.



 3. Click Payment history in the left menu.

 4. Find the transaction that matches the date and amount from your bank
    statement.


STILL NEED HELP WITH YOUR SUBSCRIPTION OR PAYMENTS?

You can contact us in the way that works best for you. Simply enter your
Futureproof account and go to the Contact us section to choose the support
option.