Futureproof Support is available 24/7 whenever you have questions or need help.
How Futureproof Support Can Help
Answer any questions about your account or protection tools
Walk you through security steps, like updating passwords or settings
Show you how to use Futureproof tools step by step
Guide you through alerts and messages in your dashboard
Help with payments, subscriptions, or account access
You can contact our support team in several ways:
By phone
Calling is best for urgent help. Call a security specialist directly at +1 (424) 424-5570.
From the sign-in page
This is the best option if you need help before signing in.
On the sign-in page, click Need help signing in? From there, you can call support or send us a message.
From your dashboard
Contacting support from your dashboard is best if you’re already signed in.
After logging in to your Futureproof account, choose how you'd like to contact support: Call Us, Email Us, Call Me Back, or Send Us a Message.
If you need help logging in, see How to log in to the Futureproof account.
Call Us: Your phone will open the calling app automatically so you can connect with a security specialist.
Email Us: Your email app will open automatically with a new message addressed to [email protected]. Send us an email, and a security specialist will reply as soon as possible.
Call Me Back: Enter your phone number, and a security specialist will call you back.
Send Us a Message: Select a reason for contacting us, enter your message, and click Send.
Through email
Email is best for non-urgent questions.
You can reach us by email at: [email protected].
Also, if you receive an email from Futureproof and have questions, click the phone number link to call support. You can also click Reply, type your question, and click Send.
Before You Contact Support
Please have the following ready, if possible:
The email address linked to your Futureproof account (if you are calling us)
A short description of the issue
A screenshot, if you see an error or alert
Still need help?
Contact us